Frequently Asked Questions

Do you offer custom furniture?

Yes. Tafaseel offers customization for selected furniture and home décor pieces, including dimensions, colors, finishes, materials and selected design details, subject to manufacturing feasibility.

Can I request a custom size or color?

Yes, for selected products. Send us the product name, preferred dimensions, color or finish, and any reference photos through WhatsApp. Our team will confirm what can be produced and provide the final price.

Where do you deliver?

Delivery availability depends on the product. Please check the product page for the applicable delivery area. If your location is not listed, contact Tafaseel before placing your order.

How much is delivery?

Delivery fees vary by product and destination. The applicable delivery fee is shown or confirmed according to the product and delivery area.

How long does delivery take?

Delivery and production timing can vary depending on the product, customization and destination. The expected timing is confirmed with your order.

Can I change the size, material or finish?

Selected products can be customized. Contact us before ordering so we can confirm the available options and any price difference.

Can I cancel my order?

A 25% deposit is required to confirm an order. The deposit is refundable if you cancel within 24 hours. Once production or manufacturing has started, the deposit is non-refundable. Contact Tafaseel as soon as possible with your order details.