Refund & Cancellation
Cancellation and refund conditions depend on the order status, product type and whether production has started.
Order Cancellations
Cancellation requests should be submitted as early as possible. Custom or made-to-order pieces may have different cancellation conditions once production has started.
Refunds
Refund eligibility and timing depend on the order status and applicable product conditions. Tafaseel confirms the applicable terms for each order.